What is a quick reply?

A quick reply is a saved text snippet with a short title, allowing team members to insert it into conversations quickly.

How do I create a quick reply?

Go to any conversation, click the quick reply button in the toolbar, enter a title and text, then add the reply.

Yes, the inserted text is editable so you can customize it before sending.

Learn how to use quick replies to save time and ensure consistent responses across your team.