What is a WhatsApp Flow?

A WhatsApp Flow is an interactive form integrated directly into chats, allowing for organized user input collection.

How do I build a WhatsApp Flow?

To build a Flow, access the form builder, name your form, add questions with necessary fields, and preview the form.

Responses are automatically saved in the customer's profile, organized under their record for easy access.

Yes, you can customize field types to include text, numbers, and dropdown lists, and mark them as mandatory.

Once published, send the form from an open chat. The customer receives a message with a button to fill out the form.

Learn how to create and manage interactive WhatsApp forms (Flows) for structured customer data collection directly in chat.