How does the AI product suggestion work in the bot?

The AI matches a customer's description with your store's catalog and presents a list of suitable products.

What happens after a customer selects a product?

You can configure actions like creating a draft order or redirecting to a product page according to your setup.

Activate preference from order history, and ensure your product names in the catalog are clear and descriptive.

Learn how the AI product suggestion node helps customers find products using your store catalog in the bot. Customize and optimize suggestions.